About Me
I design healthcare and enterprise systems, with a background in software engineering.
Experience
Product and Content Designer, Digital Smile Design, Remote, August 2024 — Present
Identified that 56% of patients did not rebook after treatment due to a lack of structured follow-up and educational touchpoints, creating a missed opportunity for patient retention across the CRM.
Designed an end-to-end AI-powered knowledge workflow that clusters patient questions, prioritizes content opportunities, streamlines provider review into a single knowledge brief, and routes approved content through publishing and continuous learning automation.
Implemented AI prompt strategy that contributed to 30M+ digital impressions, 23% increase in patient bookings, and $115K in treatment conversions through improved patient education and provider-approved content.
Product Design Contractor, AiValon, Remote, December 2025 — May 2026
Designed an end-to-end respiratory care prevention system combining a smart-phone based breathing protocol connected to a clinic triage dashboard and EHR workflow.
Conducted usability testing across diverse patient populations to uncover adoption barriers and improve test completion rates.
Redesigned the patient experience after pilot failures, introducing animated waveform guidance, embedded practice loops, and real-time signal validation to improve data reliability.
Extended the system into the clinical workflow through a hybrid EHR widget and dashboard that prioritized patients based on decline severity, adherence, and signal quality.
UX/UI Design Intern, bp, Houston, TX, May 2023 — August 2023
Designed an internal intranet, BioLens, which featured species identification, gamified rankings, and educational quizzes to help bp employees connect with biodiversity.
UX Content Strategy, Kaizen Jewelry, Remote, June 2022 - December 2023
Competed in a crowded e-commerce market by creating clear, trust-based product storytelling, driving over 1,500 sales.
Writing Tutor, University of Houston, January 2022 - December 2023
Education
B.S. in Computer Science, University of Houston
Graduated with Honors, Cum Laude
Software Engineering Immersive Program, General Assembly
Acquired full-stack development fundamentals through a 6-month, 500+ hour software engineering bootcamp.
European Art, Culture, and Society Study Abroad Program, Fairfield University
Traveling through London, Paris, Nice, Milan, Venice, Florence, and Rome to explore their major contributions to art and architecture. This journey places these artistic developments in their broader cultural, social, and intellectual contexts.